Refund Policy

Last updated: February 14, 2026

14-Day Money-Back Guarantee

We want you to be completely satisfied with ProductionPlannerPro. If you're not happy for any reason, we offer a full refund within 14 days of your initial purchase.

What's Covered:

• Monthly subscriptions - Full refund if requested within 14 days of first payment
• Annual subscriptions - Full refund if requested within 14 days of purchase
• Lifetime licenses - Full refund if requested within 14 days of purchase

How to Request a Refund:

1. Email us at [email protected]
2. Include your account email and reason (optional but helpful)
3. We'll process your refund within 3-5 business days

Refund Method:

Refunds are issued to the original payment method. Credit card refunds may take 5-10 business days to appear on your statement.

After 14 Days:

After the 14-day window, you can cancel your subscription anytime (monthly or annual plans), but we cannot offer refunds for past months.

Questions?

Contact us at [email protected] or call +94 77 7268284